Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.

Key Results Areas include:

* Financial and commercial, operational, service and and teams
* Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
* Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
* Drive member retention
* Aim to exceed new membership sales and revenue targets through management and support of the sales team
* Ensure all products and services are sold at agreed company pricing
* Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
* Manage all licences within club and ensure compliance to license agreements
* Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
* Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
* Ensure all areas of the club are well presented and maintain high standard of cleanliness
* Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly

Experience & Competencies :

* General Management experience – sales and operatinal
* Able to manage a multi-disciplined team
* Passion for standards and cleanliness
* Experience in fitness/related industry advantage
* Able to work at peak times (including evenings and weekends) essential.

**If you are an employee of Planet Fitness, please ensure that you follow the internal application process.