Service Centre 2021

Service Centre 2021

Service Centre 2021

Department of labour is looking for client service agent, candidate must be highly motivated, self driving and dedicated individual. Young and unemployed South Africa are encourage to apply as this opportunity is made for young and energetic candidate. As our government promised to create jobs this one of their promise which came true. For you to be part of this promise your requested to send your application before dead-line.


  • Grade 12
  • No experience required.


  • Compensation Fund Strategic Objectives
  • Relevant stakeholders
  • Customer Service (Batho Pele Principles)
  • Technical Knowledge
  • COIDA guidelines.

 Legislative Requirements:

  • Public Service Regulations (PSR)
  •  Public Service Act (PSA)
  • Labour Relation Act
  • COIDA, Regulations and Policies
  • PFMA and National Treasury Regulations.


  • Required Technical Proficiency 
  • Business Writing Skills
  • Required IT (Ms Office & Operating Skills)
  • Communication verbal and written
  • Problem Solving
  • Planning and Organising
  • Problem solving
  • Data Capturing
  • Data and records management
  •  Telephone Etiquette
  •  Risk Management and Fund Governance
  • External Environmental Awareness.


  • Allocate employers subclass according to the nature of employers activities
  •  Handle and process employer registration
  • Comply with COIDA, Section 85 (Loading and Reductions)
  • Trace unregistered employers with reported claims


All attachments must be in PDF and in 1 (one) file, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified.


Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be duly signed and initialled by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process.

The fully completed and signed new form Z83 should be accompanied by a recently updated, comprehensive CV as well as recently certified copies of all qualification(s), academic transcripts including a Senior Certificate, ID-document and a Driver’s license where applicable. The certification must be not older than six (6) months from the date of the advert. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered.

The Department does not accept applications via fax or email. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification)The

Department reserves the right not to make any appointment(s) to the above post. A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department.

Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign an Internship performance agreement. The Department of Labour is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s).

CLOSING DATE: 17 May 2021 at 16:00

Post: Client Service Agent: Employer Services

Centre: Compensation Fund, Pretoria

Reference No: HR 5/1/2/3/78

Salary: 208 584 per annum

Enquiries: Timothy Sekome, Tel: (012) 406 5754


Coloureds, Indians Whites and Persons with disabilities are encouraged to apply.





Leave a Reply

Your email address will not be published. Required fields are marked *